Privacy Policy

Personal Info 

                We respect your privacy. We advise you to carefully read our Privacy policy. The manner in which data will be collected and used by us is clearly described in our Privacy policy. By visiting our site, the customer agrees to the collection and usage of data by us as mentioned in the Privacy policy. 


                Overview of Services 

                Personal Identifiable data such as your Name (first name and last name), demographic details (like age, gender, address ), alternate email address, mobile number, contact details, Postal code, may be collected from you as part of the registration process. We may also collect information about the site you visit/access, the links clicked on the site, the number of times you access the site, and other browsing data. 



                According to the INDIAN CONTRACT ACT, 1872, persons who are incompetent to contract (including un-discharged insolvents) are not eligible to use the site. Minors between the age of 13-18 may use the site under parental guidance or supervision of a legal guardian, who must agree to our Privacy policy. Parents or Legal guardians can complete transactions on behalf of minors, only if they are our registered users. 


                License and Site Access 

                A limited sub-license is granted to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express wrote consent by us. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent by us. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of the Site or of MaaBazar, and its affiliates without express written consent. You may not use any Meta tags or any other “hidden text” utilizing the Site’s or MaaBazar, name, or trademarks without the express written consent by us. Any unauthorized use terminates the permission or license granted by us. 


                Account and Register 

                Shoppers must log in for placing an order on the site. Account and registration details must be kept for communications related to your purchases from the site. By agreeing to the terms and conditions, the shopper agrees to receive promotional communication and newsletters upon registration. Customers can opt-out by contacting our customer service or unsubscribe. 



                Products listed on the site must be sold on MRP’s or unless specified otherwise. Although prices of products don’t change daily, prices of some commodities and fresh foods may fluctuate on a daily basis. In the case of higher or lower prices on the date of delivery, no refund or additional amount will be collected. 



                Customers can cancel orders up to 4 hours before their delivery slot by contacting our customer help section. In such a case, the payment will be refunded if already made by you. If fraudulent transactions by customers are suspected or any transactions that defy our Terms and Conditions, we possess the sole right to cancel such orders. 

               Cancellations will be considered only if the request is made within 2 days of placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.

MAABAZAR.IN does not accept cancellation requests for perishable items like flowers, eatables etc. However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.

In case of receipt of damaged or defective items please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 2 days of receipt of the products.

In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 2 days of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.

In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them.

In case of any Refunds approved by the MAABAZAR.IN, it’ll take 1-2 days for the refund to be processed to the end customer.

                Accuracy of Billing and Account Information 

                We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors. 

                You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers, and expiration dates so that we can complete your transactions and contact you as needed. 

                For more detail, please review our Returns Policy. 



                You agree to indemnify, defend and hold harmless and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference or your violation of any law or the rights of a third-party. 


                Return and Refund 

                According to our policy, all our customers are entitled to return the products at the time of delivery if they are not satisfied with the quality or freshness of the product. The product will be taken back by us and a credit note for the amount of the products will be issued to your account which may be used for future shopping bills. 


                Errors, Inaccuracies, and Omission 

                Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). 

                We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated. 



                The Colour of products that appear on our website is as accurate as possible. However, the eventual colors you see will depend on your monitor, we cannot guarantee the monitor’s color display will be accurate. Therefore, a variation in the Colour of the Product shall not be treated as any damage or defect in the Product. 


                Modification in Terms and Conditions 

                We may modify the terms and conditions of use at any time without prior notifications to you. The latest versions of T&C can be accessed every time on the site. If modified terms are not acceptable, customers can discontinue using the service. However, if the customer continues to use the site, he will be deemed to have accepted the revised T&C. 


                Entire Agreement 

                The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. 

                These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). 

                Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party. 


                Governing Law and Jurisdiction 

                This User Agreement shall be construed in accordance with the applicable laws of India. The Courts at Kanpur shall have exclusive jurisdiction in any proceedings arising out of this agreement. Any dispute or difference either in interpretation or otherwise, of any terms of this User Agreement between the parties hereto, the same shall be referred to an independent arbitrator who will be appointed by us and his decision shall be final and binding on the parties hereto. The above arbitration shall be in accordance with the Arbitration and Conciliation Act, 1996 as amended from time to time. The arbitration shall be held in Mumbai. The High Court of judicature at Prayagraj alone shall have the jurisdiction and the Laws of India shall apply. 



                In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions. 



                MaaBazar( MaaBazar), its suppliers, licensors expressly reserve the right all intellectual property rights in all text, programs, products, processes, technology, content, and other materials, which appear on this Site. 

                Access to this site does not confer and shall not be considered as conferring upon anyone any license under any of, or any third party’s intellectual property rights. All rights, including copyright, in this website, are owned by or licensed to MaaBazar. Any use of this site or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of MaaBazar. You may not modify, distribute, or re-post anything on this site for any purpose. The names and logos and all related product and service names, design marks, and slogans are the trademarks or service marks of, its affiliates, its partners, or its suppliers. No trademark or service mark license is granted in connection with the materials contained on this Site. Access to this Site does not authorize anyone to use any name, logo, or mark in any manner. References on this Site to any names, marks, products or services of third parties or hypertext links to third party sites or information are provided solely as a convenience to you and do not in any way constitute or imply, endorsement, sponsorship, or recommendation of the third party, information, product or service. We are not responsible for the content of any third-party sites and does not make any representations regarding the content or accuracy of material on such sites. If you decide to link to any such third party websites, you do so entirely at your own risk. All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this Website (collectively, the “Contents”) are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Website for your personal use only. No right, title, or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, the Website or any related software. All software used on this Website is the property of MaaBazar, or its licensees and suppliers and protected by Indian and international copyright laws. The Contents and software on this Website may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the Contents on this Website is strictly prohibited. Unless otherwise noted, all Contents are copyrights, trademarks, trade dress, and/or other intellectual property owned, controlled, or licensed by MaaBazar, one of its affiliates, or by third parties who have licensed their materials to MaaBazar and are protected by Indian and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all Contents on this Website is the exclusive property of MaaBazar and is also protected by Indian and international copyright laws.